General Health Precautions
- Hand washing is one of the best ways to protect yourself and your family from getting sick. Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing; going to the bathroom; and before eating or preparing food. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol.
- Wear cloth face coverings in public settings where other social distancing measures are difficult to maintain
- Cover any coughs or sneezes with your elbow, not your hands.
- Clean surfaces such as countertops, desks, light switches and cell phones frequently, with soap and water, followed up by a disinfectant.
- Symptoms of the COVID-19 can include fever, cough, and shortness of breath. They may appear in as few as two days or as many as 14 days after exposure.
- Reported illnesses have ranged from mild to severe illness.
Frequently Asked Questions about COVID-19
The Stay-at-Home Order
Resources for Residents
- Are foreclosures or evictions legal during the quarantine?
- Which schools are offering meals for students?
- Which sites are offering free food for families in need?
- Can I collect sick leave pay while not working during the quarantine?
- How do I apply for unemployment wage compensation?
- How do I apply for Pandemic Unemployment assistance?
- What other benefits can I access while out of work?
- Are there coronavirus scams I should be aware of?
- How do I connect with my neighbors virtually?
- How do support my child in learning from home?
- How do I help my child cope with stress?
- Are schools providing computers to students?
- Which carriers offer free or low-cost internet service?
- How can I request a computer or learn to setup my computer?
- Carnell teachers by class and grade
- Carnell teacher working hours/schedule
- Language support : How to translate a Website or Google Doc
- Keep up with The Free Library of Philadelphia’s Literacy Enrichment Program on Facebook
- Free Library of Philadelphia’s Early Childhood Youtube (Videos available in English and Spanish)
- Virtual clubs and meetings: Bilingual Story Time, Science Time, and Virtual Writing Club
- Additional at-home educational activities from Philly Tweens, NatGeo, Scholastic, and Kidsgarening.org
Important Things to Accomplish While Staying at Home
- Receiving medical care for COVID-19 does not count towards public charge determinations. For more information, visit USCIS or call Community Legal Services at 215-981-3700.
- PCCY can help you get medical insurance for your child and you. Call 215-563-5848, ext. 17 for help in your language.
- Eligibility for Emergency Medical Assistance has been expanded to cover COVID-19. Contact Community Legal Services for information on how to apply.
- Where to find a COVID-19 test site: http://www.phila.gov/testing
- For mental health and addiction services, call the Community Behavioral Health 24/7 hotline at 888-545-2600.
- For mental health crises, call the crisis hotline 24/7 at 215-685-6440.
- For individuals in need of immediate opioid treatment support, contact NET Access Point at 844-533-8200 or 215-408-4987.
- For intellectual disability services, call the Department of Behavioral Health & Intellectual Disability Services at 215-685-5900.
- Protection from abuse and domestic violence is available during COVID-19.
- The Philadelphia Domestic Violence Hotline is open 24/7 at 866-723-3014.
- If you want legal protection, you can seek assistance at the Emergency Filing Unit at the Criminal Justice Center, Room B-03 1301 Filbert St., Philadelphia, PA 19107.
- Call the Women Against Abuse Legal Center at 215-686-7082 with a safe number for an advocate to return your call.
- COVID-19 affects us all. Hate crimes based on ethnicity and fear of coronavirus are illegal.
- Contact the Philadelphia Commission on Human Relations at firstname.lastname@example.org or 215-686-4670 to report incidents of hate and bias.
- Philadelphia has expanded its Paid Sick Leave ordinance in light of COVID-19. Covered employees can use their paid sick leave for COVID-19 related issues and preventative care without fear of retaliation.
- Philadelphia’s Fair Work Week Law is in effect. See what partsV of the law apply during the pandemic.